Second Round of Recalls for Toyota, Lexus Models for Suspension Failure

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Filings with the National Highway Traffic and Safety Administration have brought about the second recall of nearly 781,000 cars to fix suspension components that can break loose.

This recall is for the same 780,584 cars that have already been recalled in the United States.  The 2006-2011 Toyota RAV4 and the 2010 Lexus HS 250h are recalled again for loose nuts that attach the rear suspension arm to the wheels.

If these nuts are loose, the threads on the arm can rust, causing the entire arm to fracture or separate, which in turn can hamper the vehicle’s alignment and cause it to leave the desired lane.  The initial Toyota recall of these vehicles was in August 2012 after a two-month NHTSA investigation.  470 complaints and warranty claims alleging failure of the rear suspension arm were filed and at least nine crashes and three injuries are related to the problem.

Toyota states that the previous recall was “not adequate” and “portions of the repair procedure may not have been performed correctly”.  This latest recall will require dealers to replace the rear lower suspension arms an seal them with epoxy, effectively making the alignment permanent.

This latest recall was issued by Toyota on September 4th, 2013 but dealers have limited parts and may not be able to complete the repairs until February 2014.  Owners should check with the auto maker at www.toyota.com/recall or www.lexus.com for a dealer letter to find out when parts may be available in your state.  Or you can call 800-331-4331 for Toyota or 800-255-3987 for Lexus.

You can also contact your Service Advisor at Aspen Auto Clinic for questions concerning your Toyota or Lexus.  We will be happy to assist you.

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Expert and Quality Service in Auto Repair Celebrating 12 Years

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From humble beginnings in owner and President, Greg Bunch’s garage to now six locations across the Front Range of Colorado Aspen Auto Clinic celebrates our 12th year in business!

Aspen Auto Clinic’s mission and purpose has always been to provide top quality service and parts and to bring integrity and honesty back into the automotive maintenance and repair industry.

After many, many awards from customers and community alike,  we want to thank all of our loyal customers and our amazing Aspen Team their support in our first 12 years and we can’t wait to what the next 12 years brings!

Throughout the month of September, all six of our Aspen Auto Clinic locations will be taking entries for our $500 CASH Drawing.  No purchase necessary to win, just stop by fill out and entry form and even have a cool beverage and a snack if you like.  We’d love to see you and say hi!

All entries must be in by 6pm on Monday, 30 September 2013.  Winners will be notified by phone and must be at least 18 to enter.  Stop by and get your entry in today, end of the month will be here before you know it.

ASE Certified Technicians At Aspen Auto Repair Clinic

ASE Certified Technicians are at Aspen Auto Repair Clinic Englewood!

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When your SUV or car breaks down or just needs maintenance, you might get a little nervous.  Your vehicle is important to your life in Englewood and you need to be back on the road as soon as possible with the issue fixed right the first time.  At Aspen Auto Repair Clinic, we know this and only hire the “Best of the Best”!

All of the technicians at Aspen Auto Repair Clinic are certified by the National Institute of  Automotive Service Excellence (ASE).

If you check into the technician training at Aspen Auto Repair Clinic Englewood, you may be surprised at how much knowledge and skill goes into diagnosing and repairing a vehicle today.  Let’s get some perspective.  Today’s four cylinder engines make more power than V-8’s in luxury cars twenty years ago.  Here’s an example:  a new V-6 Toyota Camry could beat Sonny Crocket’s Ferrari in a race to sixty!

Engines today are more powerful yet at the same time their fuel economy keeps moving up – even with steep Denver gas prices.  And they are very reliable.  This is all due to the engineering.  All these advances come at the price of simplicity.  The new cars driving around Englewood and Denver streets are so much more complex from a mechanical standpoint that it can make your head spin!  Then there’s the electronics!

Modern vehicles have several networked computers controlling most of the engine functions as well as other functions on the car.   All this sophistication is taken for granted by Denver area motorists.  It’s a big challenge for Aspen Auto Repair Clinic technicians to keep up, but we work hard to stay ahead of the latest technology.  It requires a high level of commitment on the part of the technician and Aspen Auto Repair Clinic’s service center as well.

Over and above the training, there’s the financial commitment to purchase the latest diagnostic and repair tools.  The Aspen Auto Repair Clinic technicians receive training through a combination of formal classroom training, training provided directly to Aspen Auto Repair Clinic by parts and equipment manufacturers, on-line courses, and home study courses.  School is never out for these professionals.

There are many independent certifications available at Aspen Auto Clinic, all the way to Master Technician.  The ability to repair your SUV requires a strong combination of resources and training.  No one can know “it all”, so at Aspen Auto Repair Clinic we subscribe to data services, technical libraries, and also on-line communities that can assist the technician when they run into a complicated problem.

It’s kind of like those medical diagnosis shows on TV.  Here are the symptoms – what’s the diagnosis and treatment? Diagnosis is every bit as much an art as it is a science.  At Aspen Auto Repair Clinic, we want everything to be straightforward, simple, and inexpensive – but sometimes it just isn’t.

Because we have such highly trained technicians on staff that stay up on the latest in technology to serve you with your vehicle needs, we can and DO offer the very BEST warranty in the industry.  We not only warranty the parts, we warranty the work of these excellent ASE certified technicians at Aspen Auto Repair Clinic Englewood for 3 years/36,000 miles!  You can’t beat that!

 

 

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